Terms & Conditions

Please read through each of these areas and contact us with any questions you may have.

There is also a separate agreement with details that pertain specifically to our programs/retreats/personal training session / coaching sessions.

You, the client are required to be active in all programs/training sessions/coaching sessions.

Should you have any questions or concerns during your time with Break Free Consultancy (Bearberry Pty Ltd) please contact us via email at success@breakfreewithjacqui.com


Payment Policy

Break Free Consultancy use ezypay system for all payments.

Payments for services are to be paid before the session, weekly direct debt (via ezypay) is set

up for you so staying on track with payments is easy.

You must give at least 24 hours notice if you are going to cancel or change an appointment to

avoid the cancellation fee, which is that sessions fee.

Please note that there is a fee set by ezypay should your direct debt be unsuccessful.

Ezypay have their own terms and conditions for you to read and acknowledge also.  (see Ezypay terms and conditions)



All deposits paid are non-refundable

Break Free Consultancy (Bearberry Pty Ltd) provides a 30-day money back guarantee.


Break Free for Life! Program

If in the first 30 days of taking part in the Break Free For Life! online program (this includes completing all of the activities required within the first 30 days and attending the weekly coaching sessions booked in that time) you have found no value in this program then contact us at success@breakfreewithjacqui.com and we will provide you with a refund of payments made up to the date of email received, minus the deposit.

Requests MUST be made in writing within 30 days!


Break Free Wellness Retreat

If within 30 days of attending the retreat you have found that you have received no value during the retreat, and you participated in all workshops and activities at the retreat, then we shall provide you with a refund minus the deposit.

Email us at: success@breakfreewithjacqui.com

Requests MUST be made in writing within 30 days of attending the retreat!


Cancellation Policy

Break Free Consultancy has a strict cancellation policy.

24 hours’ notice is required if you are unable to attend your session at the appointed time.

Payments made ahead of time, will be carried forward if you give the required 24 hours’ notice.

Should you not provide 24 hours notice, then you will be required to pay for the session.


Clients Responsibility

It is the individual’s responsibility to turn up to all training sessions/coaching sessions/retreats on time and prepared.

 You the client are responsible for obtaining a medical clearance before commencing any exercise program

You the client stop any exercise program immediately any discomfort or pain occurs and that you seek medical assistance.

You the client acknowledge that you are physically, mentally and emotional well enough to participate in any exercise program, retreat activities and coaching programs. Should any issues arise you accept medical assistance and notify Jacqui Grant/ Break Free Consultancy

All clients are to notify Break Free Consultancy (Bearberry Pty Ltd) staff of any changes in circumstances as soon as possible so they can be taken into consideration.

You the client agree that you will not share any of the content made available to you during the program/training session/coaching session/retreat with anyone that is not part of the program/training session/coaching session/retreat.

You the client agrees to keep any information shared in a group setting at a Break Free Consultancy event as part of the group and not to be disclosed to any third party.

You the client will show respect for others in any group setting. You do not have to agree with the person’s thoughts or opinions, however you can show respect to them as the individual they are.



All information provided to Break Free Consultancy (Bearberry Pty Ltd) staff will not be given to a third party without prior written consent from you the client.

At all retreat’s/programs/ training sessions, permission will be obtained from all clients attending to share photos of the event in public, should permission be obtained then photos of that person will be used by Break Free Consultancy (Bearberry Pty Ltd).

Clients are to respect the privacy of other participants in Break Free Consultancy (Bearberry Pty Ltd) events and no information disclosed by others at said events is to be shared outside of the event/group.

All testimonials provided about Break Free Consultancy (Bearberry Pty Ltd) are shared with the consent of the author and are accurate at the time of publication.

Break Free Consultancy, Jacqui Grant will ensure that all your information is kept in a secure manner and not provided to a third party without consent.


All information provide on the website:  provided in programs, retreats, personal training sessions and coaching sessions is for general use only and does not in any way replace information provided to individuals by the treating medical practitioner or other health professional.

It remains the responsibility of each person to notify Break Free Consultancy (Bearberry Pty Ltd) staff of any concerns a person may have especially regarding medical conditions.

It is the individual’s responsibility to continue to follow the advice of the health professionals as directed by said health professional.


Copyright and Trademark Notices

All material on the website site www.breakfreewithjacqui.com, in our programs and retreats including anything that is delivered to you during a personal training session or coaching session, remains the intellectual property of Break Free Consultancy ( Bearberry Pty Ltd ABN: 22 165 659 914) and is subject to copyright.

Whilst you are free to browse and share the links to publicly displayed information you are not permitted to claim them to as your own.

All logos and photos displayed are the property of Break Free Consultancy (Bearberry Pty Ltd) unless otherwise stated.


Liability is limited

The disclaimers, liability limitations and indemnities within these Terms do not exclude rights that by law may not be excluded. Such rights include, but are not limited to, those rights under the Australian Consumer Law.

We do not make any express or implied representation or warranty about, or shall be liable, in contract, tort (including negligence) or otherwise, for any direct, indirect, special or consequential loss, damages or reliance in connection with any of our Site, Break Free Consultancy (Bearberry Pty Ltd) or Our Content.

In no event will we be liable for any damages whatsoever, including but not limited to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, or the cost of procurement of substitute products or services arising out of or related to the use, inability to use, unauthorised use, performance or non-performance of or reliance upon this Site, business Break Free Consultancy ( Bearberry Pty Ltd) or Our Content.

These limitations and terms include (but are not restricted to) loss or damage you might suffer as a result of:

Reliance on the completeness, accuracy, suitability or currency of information, products or services irrespective of any verifying measures taken by us (including third party material and advertisements).

Failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or harmful component, loss of data, communication line failure, unlawful third-party conduct, or theft, destruction, alteration or unauthorised access to records.


Dispute Resolution

If a dispute arises between the parties in relation to these Terms, the dispute must be dealt with in accordance with this clause and any party claiming that a dispute exists must notify the other party to the dispute (Second Party) in writing of the nature of the dispute.

In the case of claims against us, all notices are to be provided to success@breakfreewithjacqui.com

If the dispute is not resolved by agreement within five (5) business days of the Second Party receiving the notice referred to above, either party may refer the matter to mediation conducted by a mediator agreed between the parties within a further five (5) business days or failing agreement within that period, as appointed by the executive director for the time being of the Australian Commercial Disputes Centre Limited.

Once a mediator is appointed, the parties agree that:

The costs of the mediator shall be borne equally between the disputing parties.



Should you have any questions regarding either of these policies please contact us at our email: success@breakfreewithjacqui.com